1. How do I place an order?
To place an order click on your lens name. You will then be directed to enter your prescription information. After filling out your prescription information, click on the "Click Here to Buy" button. Once you have reviewed your order, click on the "Check Out" button to complete the ordering process.
2. What do I do if I cannot find a product?
First, try our "Search" function located on the top left navigation bar. If you still do not find the product you searched for, please contact us immediately at
Info@LensExpo.com or call us at
1-888-814-LENS (9:30 AM to 5:30 PM EST Monday-Friday).
3. What if I want to buy one box of a Disposable or Color Lens for just one eye?
Please use our Fax Order Form for these types of requests. We normally package our product orders for both eyes, in order to bring you the best possible prices. However, we can accommodate special orders for just one eye should that be your need. Call us at 1-888-814-LENS (9:30 AM to 5:30 PM EST Monday-Friday) if you have further questions.
4. What are my payment options?
You may pay with any of the following major credit cards: American Express, Discover, MasterCard or Visa.
5. Will I have to pay sales tax as part of my order?
No sales tax will be applied to your order.
6. How can I find out about the status of my order?
You may contact us via e-mail at info@LensExpo.com
or via telephone 1-888-814-LENS (9:30 AM to 5:30 PM EST Monday-Friday). Provide us your name and address as well as order date. We are here to help ensure your product arrives as you requested it.
7. How do I return my order?
Please click on following link for complete information on our Return and Exchange Policy
8. Is there a time limit for returning an order, and if so what is the deadline?
Please click on following link for complete information on our Return and Exchange Policy
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